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March 17th, 2009

What is behind the Kaiser-IBM deal?

Posted by Dana Blankenhorn @ 9:53 am

Categories: Finance, General, Hospital IT, Internet, Medical IT, Medical Records

Tags: Job, IBM Corp., Kaiser, healthIT, Recruitment & Selection, Healthcare, Human Resources, Workforce Management, Dana Blankenhorn

Most media reports about the Kaiser-IBM deal signed last week emphasize its potential for job cuts.

The deal will cut 860 jobs, writes the San Francisco Chronicle. The deal loses 275 local jobs, writes the San Jose Mercury-News. Cuts could hit Silver Spring, writes the Washington Business Journal.

Yes and no. Mostly no.

This is a fairly typical deal, under which IBM will manage Kaiser’s data center for seven years, and Kaiser estimates it will pay $500 million. In fact a large number of the current Kaiser employees will become IBM’ers — the good ones will have better jobs.

I see two real headlines here:

  1. The deal puts a period on Kaiser’s long-running Epic saga, which became the medical version of IBM’s System 360 disaster in the 1960s. Both projects resulted in something important, even transformational. Both nearly drove their sponsors under.
  2. The deal makes IBM a major player in determining the future of healthIT. This may be the bigger story. Taking on Kaiser makes this a management challenge, and it’s the management challenge of healthIT that is going to be key.

The healthIT field until now has been dominated by point solutions and development efforts. Cerner, McKesson, GE, Siemens, and now Microsoft. This is due for a major shakeout, as the industry must scale well beyond its wildest schemes.

Now IBM, through Kaiser, has a big seat at that table. IBM knows standards negotiation, it knows management, it knows both the nitty and the gritty.

IBM is now in a position to drive open standards throughout healthIT, thanks to its own ability to scale, its position within the open source world, and the Kaiser contract, which covers 8.6 health consumers.

All this is very important. Kaiser gets a handle on costs, and will go down in history as a leader in the creation of Electronic Medical Records. IBM takes the ball and runs with it.

For the first time, I can say a touchdown in healthIT is possible.

Dana BlankenhornDana Blankenhorn has been a business journalist since 1978, and has covered technology since 1982. He launched the Interactive Age Daily, the first daily coverage of the Internet to launch with a magazine, in September 1994. See his full profile and disclosure of his industry affiliations.

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  • Talkback
  • Most Recent of 9 Talkback(s)
IBM's role in Health IT
Great news, glad to hear it

First of all let me ask, where do I apply?

Second, There has to be a human perspective
Technology always seems to increase how much
paper is used. Tech... (Read the rest)
Posted by: daniel.pereznet Posted on: 04/08/09 You are currently: a Guest | | Terms of Use
Touchdown possible  Ken_z | 03/17/09
HIMSS and CCHIT  DanaBlankenhornZDNet Moderator | 03/17/09
Misconstruing the news  PB_z | 03/17/09
The software is written..  DanaBlankenhornZDNet Moderator | 03/17/09
IBM's role in Health IT  daniel.pereznet | 04/08/09
Never been a big fan of outsourcing  John L. Ries | 03/17/09
I Thought Kaiser Was Bigger  MichP | 03/18/09
RE: What is behind the Kaiser-IBM deal?  Kurt/Diane | 03/19/09
As a Kaiser patient  obriens_tavern@... | 03/19/09

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